The following are Questions that our Guests generally ask while booking. Please check them to know more about us and our services.

 

What is the booking procedure?

Send us your booking enquiry using the Reservation form on the website or call us to know about the availability. After we confirm you the room availability you need to pay us within 24 hours at our Bank account for confirmed booking.

Can we directly go to your Mandarmani hotel?

We cannot guarantee you room availability if you are directly going to our hotel without advance booking. If rooms are available, you will get booking. However, it is better to book in advance to avoid rush weekends.

What is the Cancellation Policy?

No refund if cancelled within 24 hours of the booking date. 30% refund if cancelled 48 hours or earlier.

For confirmed bookings please make advance payment to the following HDFC Bank Account:

Account Name: The Candlewood Park Beach Resort Account Number: 01062560000638 Bank: HDFC, Dum Dum Cantonment Branch NEFT: HDFC0000106

NOTE: Only deposit payments after we confirm rooms.

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